bdb89 Privacy Policy

What Information We Collect

bdb89 collects the following types of information in order to provide its services. Information is always collected transparently and based on your voluntary consent.

1.1 Information You Provide Directly

During the registration process and account management, you provide the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number (linked to bKash, Nagad, or Rocket)
• Residential address
• Payment method details (last digits of bKash / Nagad / Rocket account number)
• Identity verification documents (where applicable)

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and geographic location
• Device type, operating system, and browser information
• Site browsing and navigation history
• Login time and session duration
• Game play history and transaction records
• Referral source (the link or source you came from)

1.3 Information Received Through Communications

When you contact our live chat support or send an email, the content of that conversation and related information may be stored. This is used to improve our service quality and for dispute resolution.

Purpose of Data Use

bdb89 uses the information it collects only for the specific purposes listed below. Your information is never sold or transferred to unauthorized third parties.

2.1 Account Management and Service Delivery

• Completing the registration process and keeping the account active
• Verifying login and identity
• Processing deposits, withdrawals, and bonuses
• Managing gaming services and promotional offers

2.2 Security and Fraud Prevention

• Protecting accounts and preventing unauthorized access
• Detecting suspicious transactions or activity
• Complying with anti-money laundering (AML) regulations
• Ensuring age verification and responsible gaming

2.3 Customer Service and Communication

• Responding to your requests, complaints, and questions
• Informing you about promotional offers, bonuses, and updates (with your consent)
• Notifying you of important policy changes or service updates

2.4 Analysis and Improvement

• Improving platform performance and user experience
• Research to improve service quality and the gaming environment
• Diagnosing and resolving technical issues

Cookies and Tracking Technology

Our website uses cookies and similar tracking technologies. These are small text files stored in your browser that help improve your browsing experience.

3.1 Types of Cookies

• Essential cookies: Required for the core functionality of the site — login sessions, security tokens, and so on.
• Functional cookies: Used to remember your preferences, such as language settings.
• Analytics cookies: Collect anonymous statistics to understand how the platform is used.

3.2 Cookie Control

You can reject or delete cookies by changing your browser settings. Please note that disabling essential cookies may cause some features of our platform to not work properly.

Data Sharing and Disclosure

bdb89 never sells your personal information to third parties. However, information may be shared in specific circumstances:

4.1 Service Provider Partners

Limited information may be shared with trusted partners who provide services on our behalf, such as payment processors (bKash, Nagad, Rocket), technology service providers, and identity verification services. These partners are given access only to the information necessary to provide their services and operate under strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements. Such disclosure is always made within a legal framework and to the minimum extent necessary.

4.3 Fraud Prevention and Security

Information may be shared with relevant authorities where necessary to protect platform security, protect our users, or prevent fraud.

Data Protection Measures

To ensure the security of your information, bdb89 has adopted technical and organizational measures that meet the highest industry standards.

5.1 Technical Protection

• SSL Encryption: All data transfers are secured through SSL/TLS encryption.
• Data Encryption: Encryption is applied when storing sensitive information.
• Firewall and Access Control: Strong technology is used to prevent unauthorized access.
• Regular Security Audits: Regular audits are conducted to identify and address system vulnerabilities.
• Two-Factor Authentication (2FA): An option to add an extra layer of security to your account.

5.2 Organizational Protection

Staff receive data protection training and strict access policies are followed. Only authorized staff who need it for their work can view user information.

5.3 Response to Data Breaches

In the event of a data breach, we will notify affected users as quickly as possible and take the necessary corrective action. While we cannot guarantee complete security, we take every possible precaution.

Data Retention Period

We retain your information for as long as your account is active or as long as needed to provide our services.

Even after an account is closed or deleted, information that is necessary for legal obligations (such as financial records, fraud investigations), dispute resolution, or cooperation with authorities may be retained for a specified period.

When information is no longer needed, it is securely and permanently deleted or anonymized.

Your Rights

As a user of bdb89, you have the following rights regarding your personal information:

7.1 Right to Access

You may request at any time to know what information we hold about you. We will provide that information to you within a specified timeframe.

7.2 Right to Correction

If there is any inaccuracy or incompleteness in your information, you may request that it be corrected. You can also update much of your information yourself by logging into your account settings.

7.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or ongoing disputes.

7.4 Right to Object to Processing

You may object to the use of your information for marketing communications or other specific purposes. Your opt-out request will be honored.

7.5 Right to Data Portability

You may request to receive the information you have provided in a structured, commonly used format.

To exercise these rights, contact us at: [email protected]

Protection of Minors

bdb89 is for people aged 21 and above only. We do not intentionally collect any information from minors. Age verification is a mandatory step in the registration process.

If we become aware that we hold information belonging to a minor, that information and the account will be deleted immediately.

Parents are advised to monitor their children's online activities and inform us of any inappropriate activity.

Third-Party Connections

Our platform may include content from game providers (such as PG Soft, Pragmatic Play, JILI, Spribe). These third parties have their own privacy policies, and bdb89 is not responsible for your activity on their platforms.

Payment service providers (bKash, Nagad, Rocket) also have their own privacy policies. You may be directed to their platforms during transactions.

Policy Changes and Updates

bdb89 reserves the right to update this privacy policy as needed. If any significant changes are made, we will:

• Publish the new version on the website and mention the update date at the top of the page.
• Notify registered users via email (where applicable).
• Important changes will be communicated through live chat support.

Continued use of the platform after any changes will be considered as your consent to the updated policy. Therefore, you are advised to review this page regularly.